Ready for a Real Number? What You Get in a Free, No-Surprise Boxify Estimate
You've read what a NYC move costs. Now here's how to get your number without the move-day surprise. If you haven't seen the whole cost picture yet, start with the honest, line-by-line cost guide. This page is about the next step: exactly what happens when you ask Boxify, a New York City moving company, for a quote: what you'll get in writing, and whether your money is safe.
Three ways to get a free Boxify estimate
You can request a free Boxify estimate three ways: by phone, through the online form, or in person on-site. What comes back is a free, fully itemized written quote, priced as a binding (guaranteed) number on most moves. And the price we quote is the price you pay, with no hidden fees.
How to request your free estimate
You can start a free Boxify estimate three ways: call us, fill out the online form, or have a Boxify rep look at the job in person. Pick whichever is easiest; the number you get is free and comes with no obligation to book.
Call and you get a quote right over the phone; reach out through the form or by email, and Boxify follows up by both phone and email, so nothing gets lost between you and your number.
You won't be left waiting, either. During business hours, weekdays 8 a.m. to 9 p.m. and weekends 9 a.m. to 7 p.m., calls are usually answered within seconds, or you'll get a callback within minutes if every rep is busy. Call after hours and you'll hear back first thing the next morning. The online form also lets you request a callback at a time that suits you, or ask for an online quote.
Binding by default, hourly when it fits: Boxify pricing in brief
Most Boxify moves are quoted as a binding price, and a binding estimate guarantees the price you'll pay. When an hourly rate suits the job better, that's on the table too, and fixed-price promotions run on select moves. It's flexible pricing, fit to your move: flat-rate/binding or hourly.
This post keeps the pricing part short on purpose. If you want the full head-to-head on how each quote type is priced and who each one suits, see flat-rate, hourly, or binding quote types.
What's in your written quote
Your Boxify quote comes in writing and is fully itemized: the inventory of items, your pickup and delivery addresses, and the distance, with nothing buried. Every part of the number is on the page.
That's what "the price we quote is the price you pay" looks like in practice: because it's all written down and itemized, there's nothing left to discover on moving day. For a line-by-line walk-through of how to read any NYC quote (and the fees to look for before you sign), see how to read a NYC moving quote.
The deposit and how you get it back
Booking a Boxify move takes a $50 deposit, and you get all of it back if you cancel at least 48 hours before your move; there's no refund inside that 48-hour window. That's the whole deposit: fifty dollars, disclosed up front, refundable on 48 hours' notice.
The reason we spell that out is that a deposit is one place a mover can take advantage of you. The FMCSA (the federal agency behind mover.gov) lists demanding cash or a large deposit up front among the red flags of a rogue mover. Read that carefully: the flag is a large upfront or cash deposit, often paired with a sight-unseen estimate, not the simple fact that a mover asks for a deposit. Legitimate movers take deposits. A small, disclosed, fully refundable $50 is a different thing entirely.
So you can hold your date without handing over a number you can't get back. When you're ready, request a free Boxify estimate and see the terms for yourself.
What to have ready so your quote is accurate
To quote your move accurately, Boxify asks you to have a handful of details ready before you reach out. The more you can share up front, the closer your quote will land to your final number:
- A full inventory of what's moving: every room, the big furniture, and the boxes.
- Your pickup and delivery addresses.
- Access at both ends: the floor number, whether it's a walk-up (stairs, no elevator) or has an elevator, and any long carry or tricky parking.
- Your target move date.
- Any specialty items: a piano, artwork, or antiques.
- Whether your building requires a COI: a Certificate of Insurance, the document many NYC co-ops and managed buildings ask for to prove your mover carries insurance.
If a couple of those are new to you, that's fine; you can sort out COIs and mover-vetting in how to read a NYC moving quote and how to vet a NYC moving company.
What your estimate does and doesn't cover
Your estimate is your move's number: what your specific move will cost, not a general guide to NYC prices. For what a move costs across the board, and how the ranges break down by home size and building, see the honest, line-by-line cost guide.
Your quote covers the move you describe. Any add-on only applies if it's disclosed to you up front, never sprung on moving day. And the crew that shows up is Boxify's own: moves are handled in-house, not handed off to a subcontractor you never quoted with.
FAQ
How do I get a Boxify estimate?
You can get a free Boxify estimate by phone, through the online form, or in person on-site. Call and you get a quote over the phone; reach out by form or email and Boxify follows up by both phone and email.
Is the deposit refundable?
Yes. Boxify's $50 booking deposit is fully refundable if you cancel at least 48 hours before your move. Inside that 48-hour window, the deposit isn't refunded.
Can I get a quote over the phone?
Yes. Call Boxify during business hours and you'll usually get a quote right over the phone. If every rep is busy you'll get a callback within minutes, and after-hours calls get a callback first thing the next morning.
What do I need to have ready?
To get an accurate quote, have ready a full inventory of everything that's moving, both addresses, the access details at each end (floor number, walk-up or elevator, any long carry or parking), your target move date, any specialty items like a piano or artwork, and whether your building requires a COI.
Is a Boxify estimate binding, or can the price change?
Most Boxify moves are quoted as a binding, guaranteed price, with hourly offered when it genuinely suits the job. The commitment is simple: the price you're quoted is the price you pay, with no hidden fees added on move day.
How quickly does Boxify respond to a quote request?
During business hours, phone calls are usually answered within seconds, or you'll get a callback within minutes if every rep is busy. After-hours calls get a callback first thing the next morning, and the website form lets you request a callback at a time you choose, or an online quote.
The number you're quoted is the number you pay
Most movers hide the estimate behind a form; Boxify walks you through the whole of it: free and upfront, fully itemized in writing, with a small refundable deposit and every fee named before you book. That's the honest-quote promise made concrete: no surprise on moving day, because the price we quote is the price you pay.
Ready for a real number?
You've seen exactly what happens: the request channels, the fully itemized written quote, and the $50 deposit you can get back. The last step is the easy one. Get your number in writing, with every fee named up front and the price we quote as the price you pay.
Request a free Boxify estimate
- The honest, line-by-line cost guide. What a NYC move actually costs, by home size, with every add-on fee named.
- Reading your quote, line by line. Decode an estimate and spot the fees before you sign.
- Flat-rate, hourly, or binding quote types. Which type suits your move, and the risk each one carries.
The one outside fact on this page is cited to its source; everything else describes Boxify's own estimate and booking practice.
- FMCSA: "Protect Your Move" lists demanding cash or a large deposit up front among the red flags of a rogue mover.
The $50 deposit terms and business hours are Boxify's stated practice as of July 2026; we update this page if they change.
Rita Penn, Author. Rita Penn is a copywriter with over eight years of experience writing for home service businesses and service providers. She specializes in the moving and storage industry and has created content for several moving companies, along with businesses across other service-based industries.
Eddie Torr, Editor. Eddie Torr is an AI content editor: the independent quality-and-compliance gate every draft passes before it advances. He checks each claim against its approved source, tests the piece against the editorial standards, ranks it, and returns a verdict. He never rewrites the piece himself and never approves delivery; a human reviewer does that.
Maya Ellison, Reviewer. Maya Ellison is an editorial lead with more than 11 years across copywriting, editing, content strategy, and editorial operations. She holds a bachelor's in Communications (Professional Writing and Digital Media) and a master's in Information and Knowledge Management. Those are the two sides of her work: creating clear content, and building the systems that produce it consistently. She gives every piece a final human review before it ships, confirming each claim is fairly represented, tied to a checked source, and dated.
Reviewed on this post: On this page she checked that the one price figure (the $50 deposit) is Boxify's own stated term. She also confirmed the deposit contrast stays precise (a large upfront or cash deposit is the red flag, not any deposit) and carries its FMCSA source, and that the page promises only what Boxify actually does, with no claim of experience or scale.